Customer Success Account Manager

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To be successful in this role you will possess: A combined 7-10 years in the domain of learning consulting with additional responsibilities in sales and post-sales A deep understanding of the eLearning market, experience administering LMS or managing LD programs will be a huge bonus A strong empathy for customers AND passion for revenue and growth Strong leadership skills with proven ability to influence inside and outside of the organization An ability to manage/ influence through persuasion, negotiation, and consensus building An analytical and process-oriented mindset supported by excellent communication and presentation skills A Bachelor s / Master s degree in business management or relevant fields A minimum of 3-4 years of demonstrated exceptional customer management