Account Director - Automotive

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and extract business for Siemens. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, Account manager will liaise with cross-functional internal teams (including Customer Service and Business Development) to improve the entire customer experience. This position may require extensive travel.

Responsibilities

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual

Prepare reports on account status

Collaborate with other sales channels to identify and grow opportunities

Requirements and skills

Proven work experience as an Account Manager, Key Account Manager, or relevant role

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with CRM software (e.g. Salesforce) and MS Office

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills