Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner




Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Must have skills :Microsoft SQL Server Database Administration



Good to have skills :Oracle Applications DBA
Minimum



3 year(s) of experience is required



Educational Qualification :Bachelor's degree


Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Accurately define client issues and interpret and design resolutions based on deep product knowledge.

Ensure the smooth functioning of systems and applications, utilizing exceptional communication skills to keep world-class systems running.

Collaborate with cross-functional teams to deliver high-quality support and solutions to clients.
Professional & Technical Skills:

Must To Have Skills:Experience in Microsoft SQL Server Database Administration.

Good To Have Skills:Experience in Oracle Applications DBA.

Strong understanding of database administration and management.

Experience in designing and implementing database solutions.

Experience in troubleshooting and resolving database issues.
Additional Information:

The candidate should have a minimum of 3 years of experience in Microsoft SQL Server Database Administration.

The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Hyderabad office.


Qualifications

Bachelor's degree