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Business Advisory New Associate
Accenture
posted 22d ago
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Job Description
Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support
Designation: Business Advisory New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
What would you do? Experience with different channels of support, including voice, email and messaging (at least 1 year of experience in one of the above) ? Strong interpersonal, analytical, and communication skills; must be fluent in the English language (strong oral and written English language skills) ? Experience working with Google Sheet and Google Doc and/or Microsoft Excel and Microsoft Word ? Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment ? Detail-oriented with strong customer focusa transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for? Any Graduate degree (BA, B.Com, B.Sc, etc) ? Experience working in a FinTech/Crypto environment/company ? Strong problem-solving and decision-making abilities ? Ability to multitask, prioritize, and manage time effectively ? Familiarity with customer relationship management (CRM) systems and practices ? Interest in the crypto economy
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
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What people at Accenture are saying
Rating based on 5 Business Advisor
reviews
Anonymous · Business Advisory
in Bengaluru
Likes
Good work environment and working culture
Dislikes
Timings
Read 5 reviewsBusiness Advisor salary at Accenture
reported by
50
employees
with 4-14
years exp.
₹5.2
L/yr - ₹22
L/yr
86%
more
than the average Business Advisor Salary in India
View more details
What Accenture employees are saying about work life
based on 52.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Accenture Benefits
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