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Service Delivery Ops Senior Analyst

5-8 years

Hyderabad / Secunderabad

Service Delivery Ops Senior Analyst

Accenture

posted 7d ago

Job Description





Skill required: Trust & Safety - Web Content Management


Designation: Service Delivery Ops Senior Analyst


Qualifications:Any Graduation


Years of Experience:5 to 8 years



  • What would you do? Enables a superior brand experience , accelerates responsible growth and creates a secure environmentQualification:3 - 4 years of relevant experienceEducation- Bachelors/Masters in any discipline/s.Must Have skills:Strong communications skills (including with approach senior level Executives and Managing Directors)Work with autonomy and proactivityFocus on details and self-drivenExcellent time management and tasks prioritizationFlexibility to work through different time zones when neededProficient with PowerPoint presentation and MS Excel reportingQuick to adapt- able to accelerate learning curve for new assignmentsGood to have skills:Familiar to Agile principles, Certification in AgileBasics of Project Management, Certification in Project ManagementExposure to MS Visio, MS Project, SharePointIn Web Content Management you will be using the software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage website content with relative ease.


    What are we looking for?
  • Program Management Office (PMO)
  • Project Management Office (PMO) Mobilization & RunProgram Project Management
  • Qualification:3 - 4 years of relevant experienceEducation- Bachelors/Masters in any discipline/s.Must Have skills:Strong communications skills (including with approach senior level Executives and Managing Directors)Work with autonomy and proactivityFocus on details and self-drivenExcellent time management and tasks prioritizationFlexibility to work through different time zones when neededProficient with PowerPoint presentation and MS Excel reportingQuick to adapt- able to accelerate learning curve for new assignmentsGood to have skills:Familiar to Agile principles, Certification in AgileBasics of Project Management, Certification in Project ManagementExposure to MS Visio, MS Project, SharePoint


    Roles and Responsibilities: End to End Phase/Project Management:Should be able to lead large global projects from a project management, communication perspective.Bus Ops programs reporting, presentations development, scheduling meeting, organize meeting agenda, take meeting notes/minutes, follow-up on programs sponsors/PMOs, consolidate/track information, support on reporting and tracking process automation, keep files on Teams updatedProvide inputs in setting up internal processes and standards with the objective of effective information management and building process efficiencies for the projectPartners with teams in key internal processes and initiatives to achieve positive impact on project management and execution through project planning, understanding client requirements, adherence to timelines and maintaining desired quality standards.Act as a point of a contact for projects, initiatives and operations for an assigned area.Support project communications including team calls, agenda and materials to keep relevant stakeholders informed and engaged.Continually improve program/project productivity.Create consolidated project status reporting and review project status and identify issues.Manage relationships with stakeholder groups and work with key individuals.Able to manage and drive change for large scale programsCollaborate with geographic teams to meet the needs of strategic initiatives.Ensure the project stakeholders expectations are understood and managed.Ensure project members effectively manage dependencies and schedule Ensure compliance with deadlines.Ensure peer and/or quality reviews are completed for each deliverable and address findings with the teamManage relationships and coordinate work between different teams at different locations if applicableInteraction is with peers within Accenture before updating supervisors. Likely has exposure with clients and/or Accenture management.Requires low level of instruction on daily work tasks and detailed instructions on new assignmentsIndividual contributor as a part of a team, with a focused scope of work

    Qualifications

    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    Top Accenture Service Delivery OPS Senior Analyst Interview Questions

    Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
    Q2. Sum of Even & Odd Digits Problem Statement Create a program that accepts an integer N and outputs two sums: the sum of all even digits and ... read more
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    What people at Accenture are saying

    3.6
     Rating based on 15 Service Delivery OPS Senior Analyst reviews

    Likes

    It is the top 2 MNC

    • Salary - Excellent
    • +6 more
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    Read 15 Service Delivery OPS Senior Analyst reviews

    Service Delivery OPS Senior Analyst salary at Accenture

    reported by 144 employees with 8-14 years exp.
    ₹6 L/yr - ₹12.4 L/yr
    At par with the average Service Delivery OPS Senior Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.6k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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