Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner


Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :SUSE Linux Administration


Good to have skills :NA
Minimum

2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Provide ongoing technical support and maintenance for production and development systems and software products.

Configure services on various platforms and implement technology at the operating system-level.

Troubleshoot at both basic and intermediate levels to ensure smooth operations.

Collaborate with team members to actively participate in discussions and contribute to finding solutions.

Resolve work-related problems by analyzing issues and implementing effective solutions.
Professional & Technical Skills:

Must To Have Skills:Proficiency in SUSE Linux Administration.

Good To Have Skills:Experience with Linux shell scripting.

Strong understanding of system administration tasks and processes.

Experience with server and network hardware/software support.

Knowledge of software solutions/vendors/brands.

Hands-on experience in troubleshooting and resolving technical issues.

Familiarity with operating system-level configurations and installations.

Ability to analyze problems and implement effective solutions.
Additional Information:

The candidate should have a minimum of 2 years of experience in SUSE Linux Administration.

This position is based at our Chennai office.

A 15 years full time education is required.

Qualifications
15 years full time education