Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Network Security Implementation, Load Balancer, GRE Tunnels



Good to have skills :Network Infrastructures, Network Engineering Planning and Deployment Solution, Palo Alto Networks Firewalls
Minimum

5 year(s) of experience is required



Educational Qualification :15 Years of full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Experience:- 8-12 Years Position Responsibility:

Collaborate with clients to gather requirements and understand their network architecture.

Ability to manage multiple SOW and multiple tasks.

Design comprehensive solutions encompassing advance application load balancing on Citrix Netscaler systems, and industry best practices.

Carrying out deployment, migration, maintenance, monitoring, and management tasks, integration of new solution with existing network infra.

Create implementation plan considering minimal service downtime and implement the same.

Strong technical experience on network security (Firewall, IPS, Site-to-Site/GRE VPN), and Netscaler Load balancer in large scale environment.

Managing, installing Cisco ASA, Palo Alto Firewall, security rules, IPS security profiles, Firewall Upgrade, Panorama management, Captive-Portal, firewall migration.

Experience to obtain, install, manage Citrix NetScaler functionality, capabilities, and application load balancing. Monitoring, and support on case-by-case incidents, troubleshoot, and firmware upgrade.

Provide preventative maintenance, troubleshooting and quickly resolves problems to ensure infrastructure and application stability.

Configure, and manage VPN, CDN, GRE Technologies, Geo Redundancy.

Familiarity with emerging technologies - Web applications, Web Services, Vulnerability management.

Install, configure, and migrate legacy Firewall network to Next Generation solution.

Implement network security measures and protocols as part of the deployment process.

Provide technical support during and after the deployment phase.

Troubleshoot and resolve issues related to Firewall Security policies, IPS security policies, Netscaler, VPN solutions.

Conduct performance testing and optimization to ensure network efficiency and reliability.

Create detailed documentation for deployed network solutions, including network diagrams, configuration files, and user manuals.

Prepare and deliver reports on project status, deployment progress, and post-deployment performance with internal and client stakeholders.

Train clients and internal teams on network solutions and best practices.

Lead initiatives involving creation of re-usable assets.

Identify & implement automation scope within project deliverables.Must Have Skills/
Qualifications:

Educational
Qualifications:BE, BTech.

Technology Certifications:PCNSE, Citrix Netscaler, Public or Private Cloud

Proven experience in network engineering with a focus on routing and switching.

Experience with network security practices and technologies.

Strong understanding of networking concepts, including routing, switching, Global and Application Load balancing, WAF, VPN Technologies.

Proficiency in network and application design and architecture.

Excellent problem-solving and troubleshooting skills.

Ability to communicate effectively with clients and team members.

Strong project management skills with the ability to handle multiple projects simultaneously.

Experienced on Network Transformation projects involving integration of Voice, Video and

Ability to design, develop and maintain security policies, standards, procedures, and guidelines.

Ability to assist with Product Selections from requirements and cost perspective.

Good understanding of the emerging network technology trends.

Excellent people management skills.

Additional Technical Skills :Network and Application Design and ImplementationMust HaveDesign and Deployment of Cisco ASA, Palo Alto,,F5 LBs & Citrix NetscalerMust HaveOther Key Skills – Load Balancer , Proxy Architecture , Network and Application Firewalls , IPS , DNS architectureGood to haveSecurity – End Point Security for Remote Access VPN, Firewalls and VPN ArchitectureGood to haveBasic understanding on Storage networking SAN, FC, Cisco MDS


 Qualifications 

15 Years of full time education