Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :IBM WebSphere MQ & Message Broker Administration


Good to have skills :NA
Minimum
2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve technical issues related to applications.

Collaborate with cross-functional teams to identify and resolve system issues.

Provide support to end-users and address their queries and concerns.

Contribute to the improvement of application performance and stability.

Perform regular maintenance tasks and ensure the smooth functioning of applications.
Professional & Technical Skills:

Must To Have Skills:Proficiency in IBM WebSphere MQ & Message Broker Administration.

Strong understanding of application support principles and best practices.

Experience in troubleshooting and resolving technical issues.

Knowledge of scripting languages such as Shell or Python.

Familiarity with monitoring tools and techniques for application performance.

Good To Have Skills:Experience with IBM Integration Bus and IBM MQ.

Experience in working with cloud-based environments.

Knowledge of DevOps practices and tools.
Additional Information:

The candidate should have a minimum of 2 years of experience in IBM WebSphere MQ & Message Broker Administration.

This position is based at our Chennai office.

A 15 years full-time education is required.

 
Qualifications 
15 years full time education