Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Microsoft Azure IaaS, Microsoft Azure PaaS, Microsoft Windows Server Administration


Good to have skills :NA
Minimum
2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve technical issues reported by end-users.

Collaborate with cross-functional teams to investigate and resolve application-related incidents.

Monitor application performance and stability, proactively identifying and addressing potential issues.

Provide timely and effective support to end-users, ensuring minimal disruption to their workflow.

Contribute to the improvement of application performance and stability through analysis and optimization.

Stay updated with the latest technologies and industry trends to enhance application support processes.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Azure IaaS, Microsoft Azure PaaS, Microsoft Windows Server Administration.

Good To Have Skills:Experience with cloud-based infrastructure management.

Strong understanding of cloud computing concepts and architecture.

Experience in troubleshooting and resolving issues related to Microsoft Azure services.

Knowledge of Microsoft Windows Server administration and configuration.

Familiarity with scripting languages such as PowerShell or Python.

Ability to analyze and interpret application logs for troubleshooting purposes.

Excellent problem-solving and communication skills.
Additional Information:

The candidate should have a minimum of 2 years of experience in Microsoft Azure IaaS.

This position is based at our Bengaluru office.

A 15 years full-time education is required.


Qualifications
15 years full time education