Measurement & Report Specialist

Skill required: Business Reporting & Governance - Reporting Analytics


Designation: Measurement & Report Specialist


Qualifications:Any Graduation


Years of Experience:7 to 11 years


What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in excel and MIS reports are looked at for these skillsIn Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors.


What are we looking for?

Data Analytics

Business Data AnalysisResource should have data analytics and background in technology is very much appreciated

Analytics Insights

Business Analytics

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

 Qualifications 
Any Graduation