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Trust & Safety New Associate

0-1 years

₹ 1.5 - 4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

Trust & Safety New Associate

Accenture

posted 29d ago

Job Description




Skill required:
Platform Data Operations - Operations Management



Designation:
Trust & Safety New Associate



Qualifications:
Any Graduation



Years of Experience:
0 to 1 years



What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environment
  • As an Agent, you must follow daily work patterns and be responsible towards targets
  • Ensuring the requests are completed thoroughly and accurately within the appropriate timeframe
  • Adhering to Client SLAs
  • Ensure compliance in following Accenture and client policies/practices
  • Maintain up-to-date knowledge of client policies, statutory requirements, and special handling procedures
  • Participate in cross-functional training Work on the tools required with ease and accuracy
  • Meet the daily, weekly, monthly productivity and quality targets set for the role as per OKR
  • Maintain accuracy in investigation method of cases and consistent at providing observations for product improvement
  • Update all required daily/weekly/monthly templates and report
  • Focus on continuous improvement of knowledge on Process Policies/guidelinesIn Operations Management you will be resposible for the area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. This involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements.



    What are we looking for?
  • Adaptable and flexible
  • Agility for quick learning
  • Commitment to quality
  • Strong analytical skills
  • Ability to work well in a teamDigital Content Marketing/Annotation/Transcribing experience


    Roles and Responsibilities:
  • Understand Client Policies and Guidelines
  • Strong research, analytical and decision-making skills
  • Logical reasoning skills
  • Pay attention to detail
  • Demonstrate aptitude to working effectively autonomously with minimum supervision
  • Ability to adapt quickly to constantly changing priorities
  • Resolve issues and express ingenuity as required.
  • Identify and escalate any potential issues in the process
  • Make decisions according to the defined Policies and Procedures
  • Identify improvement opportunities in workflow and suggest solutions
  • Interface effectively with other internal and Client teams
  • Review and validate images
  • Achieve quality standards for all relevant metrics


     Qualifications 

    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture new Associate roles with real interview advice

    What people at Accenture are saying

    4.4
     Rating based on 76 new Associate reviews

    Likes

    Work culture

    Dislikes

    Salary hike, no internal career switch

    Read 76 reviews

    new Associate salary at Accenture

    reported by 678 employees
    ₹1.1 L/yr - ₹4 L/yr
    6% more than the average new Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.5k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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