Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :WildFly



Good to have skills :JBOSS Administration, Apache Administration, Apache Tomcat Administration
Minimum

7.5 year(s) of experience is required



Educational Qualification :15 years of full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring timely resolution of incidents and service requests. With your expertise in application support, you will contribute to the overall stability and performance of the systems, ensuring seamless operations for the organization.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Troubleshoot and resolve technical issues related to applications.

Collaborate with cross-functional teams to identify and resolve system issues.

Ensure timely resolution of incidents and service requests.

Contribute to the overall stability and performance of the systems.

Additional Responsibility 1:Mentor and guide junior professionals in the team.

Additional Responsibility 2:Conduct training sessions to enhance the team's technical skills.
Professional & Technical Skills:

Must To Have Skills:Proficiency in WildFly, Apache Tomcat Administration, JBOSS Administration, Apache Administration.

Good To Have Skills:Experience with Apache Tomcat Administration, JBOSS Administration, Apache Administration.

Strong understanding of application support principles and best practices.

Experience in troubleshooting and resolving technical issues related to applications.

Knowledge of server administration and configuration management.

Familiarity with monitoring tools and techniques to ensure application performance.

Ability to analyze and interpret application logs to identify and resolve issues.

Excellent problem-solving and communication skills.
Additional Information:

The candidate should have a minimum of 7.5 years of experience in WildFly.

This position is based at our Hyderabad office.

A 15 years of full-time education is required.


 Qualifications 

15 years of full time education