Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner




Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Ubuntu Linux Administration



Good to have skills :SUSE Linux Administration, Debian Linux Administration, No Function Specialty
Minimum



3 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Ensure timely resolution of technical issues.

Collaborate with cross-functional teams to troubleshoot and resolve system issues.

Document troubleshooting steps and solutions for future reference.

Stay updated with the latest technologies and trends in Ubuntu Linux Administration.

Provide training and guidance to junior team members.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Ubuntu Linux Administration.

Good To Have Skills:Experience with SUSE Linux Administration.

Strong understanding of system administration tasks in Ubuntu Linux.

Knowledge of shell scripting and automation tools in Ubuntu environment.

Experience in troubleshooting network connectivity and performance issues.
Additional Information:

The candidate should have a minimum of 3 years of experience in Ubuntu Linux Administration.

This position is based at our Indore office.

A 15 years full time education is required.


Qualifications

15 years full time education