Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Citrix Virtual Apps and Desktop Administration


Good to have skills :NA
Minimum

5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As a Citrix apps admin, you will oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring.
Roles & Responsibilities:Responsible for Design and build activities for Application and desktop virtualization platform such Citrix, VMware and Microsoft WVD; Deliver within defined timelines ensuring quality of delivery; Provide the L3 support for critical technical issues.
Professional & Technical Skills:

Citrix Virtual Apps and Desktop Architecture, SSI:NON SSI:

7-10 years Subject Matter Expert for Citrix XenApp,XenDesktop, Windows Virtual Desktop and VMware Install, Build , Configure and Troubleshoot; Experience in the Citrix Cloud; Experience in support and management of the Citrix Webinterfaces and Storefornt server Skills in troubleshooting and Build/Configuring of the Products; VDI GPOs and Policy Management ; Working experience printing solutions with VDIs; Exposure to Thin Clients like Wyse and management software like Wyse Device

Excellent written and oral communication skills and worked in client facing role

BE/BS in Computer Science, Electronics, Electrical/other branches of engineering, Science graduate.
Additional Information:Knowledge on any major Cloud Service Provider.


Qualifications
15 years full time education