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Infra Tech Support Practitioner

7-12 years

Pune

Infra Tech Support Practitioner

Accenture

posted 6d ago

Job Role Insights

Flexible timing

Job Description




Project Role :
Infra Tech Support Practitioner


Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :IBM WebSphere MQ


Good to have skills :
IBM WebSphere MQ & Message Broker Administration
Minimum

7.5 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise.
Roles & Responsibilities:
  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure smooth operations and maintenance of production and development systems.
  • Configure services running on various platforms.
  • Implement technology at the operating system-level.
  • Troubleshoot at both basic and intermediate levels.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in IBM WebSphere MQ.
  • Good To Have Skills:Experience with IBM WebSphere MQ & Message Broker Administration.
  • Strong understanding of technical support and maintenance for systems and software products.
  • Experience in configuring services on different platforms.
  • Knowledge of implementing technology at the operating system-level.
  • Ability to troubleshoot at both basic and intermediate levels.
    Additional Information:
  • The candidate should have a minimum of 7.5 years of experience in IBM WebSphere MQ.
  • This position is based in Pune.
  • A 15 years full time education is required.


    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    Practitioner salary at Accenture

    reported by 7 employees
    ₹3 L/yr - ₹8.6 L/yr
    76% more than the average Practitioner Salary in India
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    Flexible timing
    Monday to Friday
    No travel
    Day Shift
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    Accenture Benefits

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    Soft Skill Training +6 more
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