Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Accenture

Compare

3.9

based on 54.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

20654 Accenture Jobs

Application Tech Support Practitioner

Accenture Solutions Pvt Ltd

3.9

based on 54.1k Reviews

4-9 years

Bhubaneswar

1 vacancy

Application Tech Support Practitioner

Accenture

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Servicenow BMC Software Asset Management IT Asset IT Asset Management Vendor Management

+ 10 more

Job Description

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Configuration Database & CI Management

Good to have skills :NA
Minimum

3 year(s) of experience is required

Educational Qualification :15 years full time education

Skills requirement

Strong knowledge on ITAM tools like ServiceNow ITSM/HAM Pro, BMC, Flexera

Minimum 2-4 years of experience ServiceNow

Minimum 4 years of experience in IT asset / CMDB management

Experience in IT Asset Management process and operational delivery environment.

ServiceNow certificate (CIS ) , CHAMP, CAMP, CITAM certification is a plus

Excellent communication and presentation skills.

Excellent communication (written and oral) and interpersonal skillsWorks on Service tickets and tasks for updating the CMDBGenerates weekly, monthly out of box reports for KPI reportingPerforms reconciliation activity with discovery sources for identifying inventory gaps.Certification - ITIL FoundationProfessional Attributes:

Excellent communication skills

Expert knowledge in MS Office applications (Excel & PowerPoint)

Ability to work in a team environment.

Must have Skills:Software licensing & Software Asset Management Tools

Good to Have Skills:Analytical and Communication SkillsEducational Qualification:

15 years of full-time education

Qualifications
15 years full time education

Employment Type: Full Time, Permanent

Read full job description