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Service Delivery Ops Lead Manager

13-18 years

Gurgaon / Gurugram

Service Delivery Ops Lead Manager

Accenture

posted 13d ago

Job Role Insights

Flexible timing

Job Description




Skill required:
Cross support - Operational Audit & Compliance


Designation:
Service Delivery Ops Lead Manager


Qualifications:
Master of Finance control,Master of Financial Management


Years of Experience:
13 to 18 years


What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Cross support -Help desk role - ticket resolution/Chat support The Operational Audit & Compliance team focuses on auditing and managing effective implementation and delivery of functional processes within operations to mitigate risks. The role may require for you to have a good understanding of anti-corruption, BCM and infosec policies, records management and contractor controls. The team is responsible for establishing processes to validate the effectiveness and drive improvements wherever required.


What are we looking for?
  • Adaptable and flexible
  • Ability to perform under pressure
  • Risk management
  • Ability to manage multiple stakeholders
  • Corporate planning & strategic planning

    Roles and Responsibilities:
  • In this role you are required to identify and assess complex problems for area of responsibility
  • The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
  • Requires adherence to strategic direction set by senior management when establishing near-term goals
  • Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
  • Some latitude in decision-making in involved
  • you will act independently to determine methods and procedures on new assignments
  • Decisions individual at this role makes have a major day to day impact on area of responsibility
  • The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Please note that this role may require you to work in rotational shifts

    Qualifications
    Master of Finance control,Master of Financial Management

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    3.5
     Rating based on 2 Lead Operator reviews

    Likes

    Learning and career growth opportunity

    Dislikes

    Operation hierarchy

    Read 2 reviews

    Lead Operator salary at Accenture

    reported by 66 employees with 8-15 years exp.
    ₹6.8 L/yr - ₹17 L/yr
    38% more than the average Lead Operator Salary in India
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    What Accenture employees are saying about work life

    based on 52.6k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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