Application Support Engineer

Project Role : Application Support Engineer



Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : ASP.NET MVC


Good to have skills : .Net Full Stack Development
Minimum
3  year(s) of experience is required


Educational Qualification : 15 years full time education

Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve technical issues reported by end-users.

Collaborate with cross-functional teams to investigate and resolve application-related problems.

Provide support and guidance to end-users, ensuring their technical issues are resolved in a timely manner.

Contribute to the improvement of application performance and stability.

Identify and implement process improvements to enhance the support services provided.

Stay updated with the latest technologies and industry trends to continuously improve technical skills.
Professional & Technical Skills:

Must To Have Skills:Proficiency in ASP.NET MVC.

Good To Have Skills:Experience with .Net Full Stack Development.

Strong understanding of software development principles and practices.

Experience in troubleshooting and resolving technical issues in enterprise applications.

Knowledge of database management systems and SQL queries.

Familiarity with web technologies such as HTML, CSS, and JavaScript.

Ability to analyze and debug complex code.

Excellent problem-solving and communication skills.
Additional Information:

The candidate should have a minimum of 3 years of experience in ASP.NET MVC.

This position is based at our Hyderabad office.

A 15 years full-time education is required.
Qualifications 
15 years full time education