Service Delivery Ops Associate Manager

Skill required: Commercial Banking Operations - Core Banking



Designation: Service Delivery Ops Associate Manager



Qualifications:Master of Business Administration/CA Inter/ICWA(Inter)



Years of Experience:10 to 14 years



What would you do?
We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.In this team, you will help in providing universal banking functionality to banks. With a focus on product strategy and a global market presence. This team will help in providing solutions to customers on industry-accepted platforms and Lead Product Managers to build an ecosystem of products and assets around these platforms namely Bancs, Finacle, Finastra, Pega, nCino.



What are we looking for?
Multifamily Operating Statements & Rent RollsFamiliarity with typical multifamily property operationsUnderstanding of the typical accounting methods and line item categorizations used when reporting the operations of multifamily propertiesComfort in reviewing operating statements for irregularities, such as one-time income/expenses and omissionsFamiliarity with typical multifamily rent roll formats and comfort in interpreting the data therein, such as contract rent, market rent, occupancy, concessions, lease terms, non-revenue allowances, etc.Multifamily Market AnalysisFamiliar with the MSA and submarket framework leveraged by many market research firmsUnderstanding of the dynamics and relationship between market inventory (supply), absorption (demand), rent, and vacancyComfortable review market data from standard research sites and leveraging that data to make decisions that impact the sizing of the loanMultifamily Affordability Estimators (MAEs)Familiar with the MAEs published by the GSEs and having the ability to review and verify the accuracy of MAEsGeneral understanding of the importance of an MAE as it relates to impacts on pricing for GSE loans.Standard Agency NCF / NOI CalculationGeneral understanding of the Agencies' standard practices for deriving NCF / NOI and experience in deriving NCF / NOI calculationsExperience in considering historical, budgeted, and comparable data to derive NCF / NOI calculations that are well supportedFamiliarity with typical methodologies for calculating Real Estate Taxes levied on multifamily real estate throughout the various counties within the United StatesExperience in researching recent tax levies and assessments to derive the current, in-place taxing methodologyComfort in conversing with an appraiser, if needed, to determine how Real Estate Taxes may be applied to value calculations and to pro forma operations


Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts


Qualifications

Master of Business Administration,CA Inter,ICWA(Inter)