Risk and Compliance Analyst

Skill required: Audit - Risk Management



Designation: Risk and Compliance Analyst



Qualifications:Any Graduation



Years of Experience:3 to 5 years



What would you do?
The Time & Expense Creative Agency Operations Analyst is responsible for supporting the Agency Integration T&E solution which spans two systems:WorkBook and myTE. This role will serve as the main point of contact for end-user support with the goal of ensuring all Creative Agency people have timely and successful T&E submissions every two weeks. The role includes but is not limited to the following responsibilities:

Serve as the primary point of contact for end-user Time and Expense support by responding to questions about general functionality and specific errors

Send email reminder to users about timesheet deadlines

Monitor submission statuses and errors for each submission and proactively seek out users with issues -investigate, and provide support to avoid future mistakes

Work with users to submit timesheets once issues are resolved

Investigate discrepancies between WorkBook and myTE by reconciling both systems each period

Assist users in performing timesheet adjustments when needed

Draft communications, job aids and general information to employees about timesheets and expenses

Process improvemement



What are we looking for?
myTE and Deltec WorkBook systems experience desired but not required

Microsoft Office skills essential, especially Excel

Excellent interpersonal and time management skills and ability to work autonomously and as part of a team

Strong communication skills, both written and verbal - English.

Ability to prioritize work, providing accurate high-quality work under tight and often pressured deadlines

Meticulous attention to detail

Build and maintain strong professional relationships within the business

Proactive and flexible attitude


Roles and Responsibilities:

Stakeholder Management

Customer Relationship Management

Collaboration

Continuous Improvement

Effective Written and Verbal Communication

Flexibility

Issue Management

Microsoft Office

Process Knowledge

Quality Management


Qualifications

Any Graduation