Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :NetApp Data Management & Cloud Storage Solutions, Microsoft Azure IaaS, Pure Storage CBS, cloud storage


Good to have skills :Cloud Infrastructure
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education
Cloud Storage Solution EngineerJob Description:About Accenture:Accenture Technology powers our clients' businesses with innovative technologiesâ"”established and emergingâ"”changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you'll translate the operational needs of the world's governments and leading businesses into the innovative technical solutions that will enable them to better serve their customersâ"”your friends, family and neighbors. You'll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You'll create custom-designed solutions or integrate our technology platforms with their operations.Career Level:10 (Senior Analyst)Mandatory Skill:Pure Storage CBS, NetApp CVO, Cloud Storage, Microsoft IaaSStrong understanding of cloud infrastructure and experience with Microsoft Azure IaaS.Experience in Pure Storage CBS, NetApp CVO Data Management & Cloud Storage Solutions.Knowledge of scripting languages such as PowerShell or Python.Familiarity with ITIL processes and incident management.Excellent problem-solving and analytical skills.Client facing interaction.
Additional Information:The candidate should have a minimum of 5-6 years of experience in Pure Storage CBS, NetApp CVO Data Management & Cloud Storage Solutions.This position is based at our Bengaluru office.A 15-year full time education is required.Role and Responsibilities:Perform installation, configuration, and optimization of storage systems to ensure high availability, performance, and scalability.Conduct capacity planning and forecasting to support future storage growth and demand.Implement data protection and disaster recovery strategies, including backup, replication, and failover solutions, leveraging the capabilities of Pure storage CBS, NetApp CVO and other Cloud Storage.Monitor storage infrastructure health, performance, and utilization, proactively identifying and resolving issues to ensure uninterrupted operation.Develop and maintain documentation, including system configurations, procedures, and best practices, to facilitate knowledge transfer and compliance with organizational standards.Stay current with industry trends and advancements in storage technologies, evaluating and recommending new solutions and features to enhance the storage infrastructure.Collaborate with vendors and third-party providers to evaluate, procure, and implement hardware and software upgrades or replacements as needed.Provide technical support and guidance to other IT teams and end-users, troubleshooting storage-related issues and providing timely resolutions.Collaborate with cross-functional teams to gather and analyze business needs, translating them into technical requirements for storage solutions.Participate in the planning and execution of storage-related projects, including migrations, upgrades, and expansions, ensuring successful completion within established timelines and budgets.In-depth knowledge of storage architectures, technologies, and protocols, including SAN, NAS, Fibre Channel, iSCSI, NFS, and CIFS.Experience with storage virtualization, thin provisioning, deduplication, compression, and other advanced storage features.Strong analytical and problem-solving skills, with the ability to troubleshoot complex storage issues and perform root cause analysis.Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors.Demonstrated ability to work independently and as part of a team, managing multiple priorities and projects simultaneously.

Qualifications
15 years full time education