Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Google Cloud Platform Administration


Good to have skills :Ansible on Microsoft Azure
Minimum

2 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving application issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve application issues reported by end-users.

Collaborate with cross-functional teams to investigate and resolve complex technical problems.

Provide technical support and guidance to end-users, ensuring timely resolution of issues.

Contribute to the improvement of system performance and stability.

Document and maintain knowledge base articles for issue resolution and troubleshooting guides.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Google Cloud Platform Administration.

Good To Have Skills:Experience with Ansible on Microsoft Azure.

Strong understanding of cloud computing concepts and architectures.

Experience in managing and administering Google Cloud Platform services.

Knowledge of networking principles and protocols.

Familiarity with scripting languages such as Python or Bash.
Additional Information:

The candidate should have a minimum of 2 years of experience in Google Cloud Platform Administration.

This position is based in Coimbatore.

A 15 years full-time education is required.

Qualifications
15 years full time education