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Application Support Engineer

3-8 years

Coimbatore

Application Support Engineer

Accenture

posted 20d ago

Job Description




Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Data Center Networking Technologies Operations


Good to have skills :
NA
Minimum

3 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and resolving any technical issues that may arise. Your typical day will involve troubleshooting and resolving application-related problems, collaborating with cross-functional teams, and providing technical support to end-users. With your expertise in Data Center Networking Technologies Operations, you will contribute to the efficient functioning of our applications and ensure a seamless user experience.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Troubleshoot and resolve application-related issues.
  • Collaborate with cross-functional teams to identify and solve problems.
  • Provide technical support to end-users.
  • Monitor application performance and identify areas for improvement.
  • Document and maintain technical documentation for applications.
  • Stay updated with the latest industry trends and technologies.
  • Assist in the implementation of new applications and upgrades.
  • Ensure the smooth operation of applications and minimize downtime.
  • Conduct root cause analysis for application failures.
  • Implement preventive measures to avoid future issues.
  • Train end-users on application usage and best practices.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Data Center Networking Technologies Operations.
  • Good To Have Skills:Experience with Cloud Infrastructure.
  • Strong understanding of networking protocols and technologies.
  • Knowledge of data center operations and infrastructure.
  • Experience in troubleshooting and resolving application issues.
  • Familiarity with cloud computing concepts and technologies.
  • Ability to analyze and interpret application logs and performance metrics.
  • Excellent problem-solving and analytical skills.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in Data Center Networking Technologies Operations.
  • This position is based at our Bengaluru office.
  • A 15 years full-time education is required.

    Qualifications
    15 years full time education

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    4.1
     Rating based on 38 Application Support Engineer reviews

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    Read 38 reviews

    Application Support Engineer salary at Accenture

    reported by 316 employees
    ₹2.1 L/yr - ₹8.7 L/yr
    11% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.7k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
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