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Cloud Services Engineer

3-5 years

Bangalore / Bengaluru

1 vacancy

Cloud Services Engineer

Accenture

posted 8d ago

Job Role Insights

Flexible timing

Job Description


Project Role :
Cloud Services Engineer


Project Role Description :
Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills :Service Integration and Management (SIAM)

Good to have skills :
Infrastructure Service Management
Minimum 3 year(s) of experience is required

Educational Qualification :
Graduate and above
Summary:As a Cloud Services Engineer, you will be responsible for ensuring Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Your typical day will involve acting as a liaison between the client and Accenture operations teams for support and escalations, communicating service delivery health to all stakeholders, and holding performance meetings to share performance and consumption data and trends.
Roles & Responsibilities:
  • Act as a liaison between the client and Accenture operations teams for support and escalations.
  • Communicate service delivery health to all stakeholders and explain any performance issues or risks.
  • Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime.
  • Hold performance meetings to share performance and consumption data and trends. Professional & Technical Skills:
  • Must To Have Skills:Service Integration and Management (SIAM).
  • Good To Have Skills:Infrastructure Service Management.
  • Experience in Cloud orchestration and automation.
  • Strong understanding of SLAs and performance metrics.
  • Excellent communication and stakeholder management skills. Additional Information:
  • The candidate should have a minimum of 3 years of experience in Service Integration and Management (SIAM).
  • The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions.
  • This position is based at our Bengaluru office.QualificationGraduate and above

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    Cloud Services Engineer salary at Accenture

    reported by 5 employees with 2-3 years exp.
    ₹3.5 L/yr - ₹7.3 L/yr
    37% less than the average Cloud Services Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.8k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Accenture Bangalore / Bengaluru Office Location

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    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
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