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Application Support Engineer

2-7 years

Noida

1 vacancy

Application Support Engineer

Accenture

posted 3d ago

Job Description


Project Role :
Application Support Engineer

Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Infrastructure Service Management

Good to have skills :
AAAP (Accenture Advanced Analytics Platform)
Minimum 2 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the infrastructure and providing support to the application users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Troubleshoot and resolve technical issues reported by application users.
- Collaborate with cross-functional teams to investigate and resolve system incidents.
- Monitor and maintain the performance and stability of critical business systems.
- Identify opportunities for process improvement and contribute to the implementation of best practices.
- Provide technical support and guidance to application users.
- Stay updated with the latest industry trends and technologies to enhance system performance and efficiency.

Professional & Technical Skills:
- Must To Have Skills:Proficiency in Infrastructure Service Management.
- Good To Have Skills:Experience with AAAP (Accenture Advanced Analytics Platform).
- Strong understanding of IT infrastructure and service management principles.
- Experience in incident management and problem resolution.
- Knowledge of ITIL framework and best practices.
- Familiarity with monitoring tools and technologies.
- Excellent troubleshooting and analytical skills.
- Effective communication and collaboration abilities.

Additional Information:
- The candidate should have a minimum of 2 years of experience in Infrastructure Service Management.
- This position is based at our Noida office.
- A 15 years full-time education is required.

Qualifications

15 years full time education

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture Application Support Engineer roles with real interview advice

Top Accenture Application Support Engineer Interview Questions

Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
Q2. Sum of Even & Odd Digits Problem Statement Create a program that accepts an integer N and outputs two sums: the sum of all even digits and ... read more
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What people at Accenture are saying

3.9
 Rating based on 40 Application Support Engineer reviews

Likes

Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

  • Job security - Good
  • +1 more
Dislikes

Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

  • Salary - Bad
  • +2 more
Read 40 Application Support Engineer reviews

Application Support Engineer salary at Accenture

reported by 334 employees
₹2.1 L/yr - ₹8.5 L/yr
14% less than the average Application Support Engineer Salary in India
View more details

What Accenture employees are saying about work life

based on 56.6k employees
65%
85%
67%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Accenture Benefits

Free Transport
Cafeteria
Work From Home
Gymnasium
Health Insurance
Soft Skill Training +6 more
View more benefits

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Accenture Noida Office Location

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Noida Office
Building No. 3, Ground & First Floor, Infospace, Plot No. 20 & 21 Seaview Developer, Sector -135 Noida
201301

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