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Application Support Engineer

5-10 years

Indore

1 vacancy

Application Support Engineer

Accenture

posted 3d ago

Job Description

Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Microsoft Endpoint Configuration Manager



Good to have skills :
NA
Minimum



5 year(s) of experience is required



Educational Qualification :
Proactive Hiring


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations.
Roles & Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure effective communication within the team.
  • Implement best practices for software support.
  • Continuously improve processes and procedures.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Microsoft Endpoint Configuration Manager.
  • Strong troubleshooting skills in software systems.
  • Experience in resolving complex software issues.
  • Knowledge of ITIL framework for service management.
  • Familiarity with scripting languages for automation.
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in Microsoft Endpoint Configuration Manager.
  • This position is based at our Indore office.
  • A Proactive Hiring education is required.


    Qualifications


    Proactive Hiring

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    What people at Accenture are saying

    3.9
     Rating based on 40 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    • Job security - Good
    • +1 more
    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    • Salary - Bad
    • +2 more
    Read 40 Application Support Engineer reviews

    Application Support Engineer salary at Accenture

    reported by 334 employees
    ₹2.1 L/yr - ₹8.5 L/yr
    14% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.6k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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