Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner




Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Oracle Database Administration (DBA)



Good to have skills :Exadata Administration
Minimum


0-2 year(s) of experience is required



Educational Qualification :15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will implement technology at the operating system-level across all server and network areas, including basic and intermediate level troubleshooting.
Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide ongoing technical support for production and development systems.- Implement technology at the operating system-level.- Troubleshoot basic and intermediate level issues.- Assist in hardware/software support.- Collaborate with team members to resolve technical issues.- Contribute to process improvement initiatives.
Professional & Technical Skills:- Must To Have Skills:Proficiency in Oracle Database Administration (DBA).- Good To Have Skills:Experience with Exadata Administration.- Strong understanding of database administration principles.- Knowledge of Oracle database performance tuning.- Familiarity with backup and recovery procedures.- Ability to troubleshoot database issues efficiently.
Additional Information:- The candidate should have a minimum of 0-2 years of experience in Oracle Database Administration (DBA).- This position is based at our Coimbatore office.- A 15 years full-time education is required.

 
Qualifications 

15 years full time education