Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Microsoft Windows Server Administration

Good to have skills :VMWare Cloud Administration
Minimum 2 year(s) of experience is required

Educational Qualification :Bachelors Degree
Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Accurately define client issues and interpret and design resolutions based on deep product knowledge.

Utilize exceptional communication skills to keep world-class systems running smoothly.

Collaborate with cross-functional teams to ensure the timely resolution of client issues and the smooth functioning of systems and applications.

Stay updated with the latest advancements in Microsoft Windows Server Administration and VMWare Cloud Administration, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Server Administration.

Good To Have Skills:Experience in VMWare Cloud Administration.

Strong understanding of system and application support.

Exceptional communication skills.

Collaborative mindset and ability to work with cross-functional teams. Additional Information:

The candidate should have a minimum of 2 years of experience in Microsoft Windows Server Administration.

The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Mumbai office.QualificationBachelors Degree