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Operations Engineer

3-8 years

Chennai

Operations Engineer

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Job Description






Project Role :
Operations Engineer




Project Role Description :
Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.



Must have skills :Contact Center Technology Capabilities, Genesys PureCloud




Good to have skills :
NA
Minimum



3 year(s) of experience is required




Educational Qualification :
15 years full time educationBE



Summary:As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure seamless functioning of critical systems and services to meet business needs.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Ensure smooth operation of production systems and services.
  • Monitor and maintain system performance and availability.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Collaborate with cross-functional teams to optimize system performance.
  • Implement best practices for system reliability and scalability.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Contact Center Technology Capabilities.
  • Strong understanding of ITIL framework.
  • Experience in incident management and problem resolution.
  • Good To Have Skills:Knowledge of cloud computing technologies.
  • Hands-on experience with monitoring tools like Nagios or Zabbix.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in Contact Center Technology Capabilities.
  • This position is based at our Chennai office.
  • A 15 years full time education is required.




    Qualifications

    15 years full time educationBE

  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Operations Engineer roles with real interview advice

    People are getting interviews at Accenture through

    (based on 5.1k Accenture interviews)
    Job Portal
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    Company Website
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    33%
    18%
    18%
    13%
    4%
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    What people at Accenture are saying

    4.0
     Rating based on 1 Operations Engineer review

    Likes

    1))Team Support is good. 2)Nice working environment and always a scope to learn new things everyday. 3)Work-life balance is well.

    Dislikes

    There is no such dislikes.

    Read 1 review

    Operations Engineer salary at Accenture

    reported by 11 employees with 1-8 years exp.
    ₹5.8 L/yr - ₹15.7 L/yr
    69% more than the average Operations Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.9k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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