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Accenture

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3.9

based on 53.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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25103 Accenture Jobs

Cloud Platform Architect

Accenture Solutions Pvt Ltd

 · 

3.9

 based on 53.6k Reviews

5-10 years

Bangalore / Bengaluru

1 vacancy

Cloud Platform Architect

Accenture

posted 26d ago

Job Role Insights

Flexible timing

Key skills for the job

AWS Cloud Computing Linux Administration Export Documentation Workforce Management Microsoft Azure

+ 10 more

Job Description


Project Role :Cloud Platform Architect


Project Role Description :Oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring.
Must have skills :Cloud Contact Center Implementation

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 year of full time education

  • Minimum of 4 - 7 years' experience in supporting and developing Genesys Cloud platform. Participate and contribute during migration activities from Genesys Engage to Cloud. Troubleshoot issues within the Genesys cloud environment.
  • Experience in Genesys Platform, Genesys SDK, GVP - IVR platform, Workforce management.
  • Genesys Cloud CX concepts, Work experience on Architect
  • Troubleshoot and resolve incidents escalated to the L3 team.
  • Create and maintain documentation for L2 Support resources.
  • Problem Management, perform root cause analysis and take preventative actions.
  • Adheres to support processes and best practices.
  • Strong verbal and written communication skills"Qualifications15 year of full time education

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture roles with real interview advice

    What people at Accenture are saying

    Platform Architect salary at Accenture

    reported by 4 employees with 8-16 years exp.
    ₹27 L/yr - ₹35.8 L/yr
    10% less than the average Platform Architect Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53.7k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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