Order To Cash Operations Associate

Skill required: Order to Cash - Collections Processing


Designation: Order to Cash Operations Associate


Qualifications:Bachelor's degree with Finance specialization


Years of Experience:1 to 3 years


What would you do?
Manages and execute Order to Cash Collection process. Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions. Provide quality, cost effective service while looking at ways to contribute to process improvement in collections. Ownership over the accounts receivable subledger and supporting with month-end close. May provide ad-hoc analyses and summaries of information as requested. Provide resolutions/assistance for email and voice channels.


What are we looking for?

Adaptable and flexible

Ability to perform under pressure

Problem-solving skills

Ability to establish strong client relationship

Agility for quick learning

Graduate of finance-related or business course; Accounting graduate an advantage At least 6 months related working experience in B2B collection process or equivalent fields; Experience in any of skills below is preferred but not required. Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability) Experience in any accounting ERP (Oracle, SAP, etc.)

Able to communicate well in English for verbal and written forms. Analytical and fact-based decision-maker Ability to quickly identify issues and risks and provide recommendations. Experience in team interactions and facilitation SSC, BPO experience an advantage but not required; Able to perform analysis of data and tasks of medium to high complexity.

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications
Bachelor’s degree with Finance specialization