Service Management Lead

Project Role :Service Management Lead


Project Role Description :Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda

Must have skills :Microsoft Windows Server Administration


Good to have skills :NA
Minimum

12 year(s) of experience is required


Educational Qualification :15 years full time education
Must have skills:Windows,Vmware,Azure Must Have:
Years of Experience:Minimum of 14 years in IT and 10 years in Windows/VMWare administrationUnderstanding of design and architecture of complex VMware environments, which includes VMware vSphere, vCenter Server, NSX, VRA, VRops and VMware ESXi hosts.Plan and implement VMware Distributed Resource Scheduler (DRS) and VMware High Availability (HA) configurations using Site Recovery Manager(SRM) to maximize uptime and resource efficiency.Design and manage VMware vSAN (Virtual SAN) for scalable and high-performance storage solutions.Deploy and configure VMware vSphere, including setting up ESXi hosts, creating and managing virtual machines, configuring vSAN and configuring virtual networks including vSphere Distributed switch(vds).Implement and manage VMware NSX for network virtualization and micro-segmentation, multi-tenancy ensuring secure and efficient network management. Good To Have:Exposure to other virtualization environments like Hyper-V and NutanixExposure to storage technologies like SCSI, iSCSI, EMC, VxRail management, Network technologies including pass through configurationMonitor VMware performance using tools such as VMware vRealize Operations Manager (vROps) to analyze performance metrics and optimize resource allocation.Identify and drive closed loop automation Managing VMWare lifecycle management including VMware Tools and VM Hardware upgrades to ensure compatibility and enhance virtual machine performance.Exposure to backup of VMWare using tools like Cohesity and NetBackupExposure to managing large VMWare environments spread globally with high performance requirementsGood knowledge of ITIL practice Roles and Responsibilities:Architecture & Design:Develop and implement VMware vSphere, vCenter, NSX and ESXi solutions. Design high-availability and storage solutions using VMware vSAN.Deployment & Management:Deploy VMware environments, including ESXi hosts and virtual networks. Manage VMware NSX for network virtualization and VMware Horizon for VDI.Optimization:Monitor and optimize VMware performance using vRealize Operations. Backup & Recovery:Implement backup strategies and disaster recovery solutions using tools like NetBackup and VMware SRM.Automation:Use VROPs for task automation and implement Infrastructure as Code practices.Security:Configure security features and ensure compliance with industry regulations.Support:Troubleshoot and resolve complex VMware issues. Maintain SOP documentation, KEDB, Capacity plan and performance reports. Review and provide feedback to change records. Participate in identification of problem and propose and implement remediation of the same.Manage VMWare environment for large global enterprisehas context menu

Qualifications
15 years full time education