Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :SAP FI CO Finance


Good to have skills :SAP FI S/4HANA Accounting
Minimum
7.5 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring timely resolution of incidents and service requests. With your expertise in SAP FI CO Finance, you will contribute to the stability and efficiency of the applications, ensuring seamless operations for the organization.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Troubleshoot and resolve technical issues related to application functionality and performance.

Collaborate with cross-functional teams to identify and implement solutions.

Ensure timely resolution of incidents and service requests.

Conduct root cause analysis and implement preventive measures.

Proactively monitor application performance and identify areas for improvement.
Professional & Technical Skills:

Must To Have Skills:Proficiency in SAP FI CO Finance.

Good To Have Skills:Experience with SAP FI S/4HANA Accounting.

Strong understanding of financial accounting principles and processes.

Experience in configuring and customizing SAP FI CO modules.

Knowledge of integration points between SAP FI CO and other modules.

Ability to analyze and troubleshoot issues in SAP FI CO.

Experience in handling end-user support and training.

Excellent problem-solving and communication skills.
Additional Information:

The candidate should have a minimum of 7.5 years of experience in SAP FI CO Finance.

This position is based at our Kolkata office.

A 15 years full-time education is required.

 
Qualifications 
15 years full time education