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Inbound Sales Representative New Assoc

0-1 years

Gurgaon / Gurugram

Inbound Sales Representative New Assoc

Accenture

posted 8d ago

Job Description






Skill required:
Next Generation Customer Operations - Customer Service



Designation:
Inbound Sales Representative New Assoc



Qualifications:
Any Graduation



Years of Experience:
0 to 1 years



What would you do?
  • Adaptable and flexible
  • Agility for quick learning
  • Ability to work well in a team
  • Commitment to quality
  • Problem-solving skills



    What are we looking for?
    You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.


    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your own team and direct supervisor
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • The decisions that you make would impact your own work
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  • Please note that this role may require you to work in rotational shifts



    Qualifications


    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

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