Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Microsoft Azure IaaS

Good to have skills :Cloud Infrastructure, Microsoft Azure PaaS
Minimum

7.5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for specific software solutions/vendors/brands. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Implement technology at the operating system-level.- Troubleshoot and resolve hardware/software issues. Professional & Technical Skills:- Must To Have Skills:Proficiency in Microsoft Azure IaaS.- Good To Have Skills:Experience with Cloud Infrastructure.- Strong understanding of cloud infrastructure.- Knowledge of Microsoft Azure PaaS.- Experience in troubleshooting server and network issues. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Azure IaaS.- This position is based at our Gurugram office.- A 15 years full-time education is required.

 Qualifications 

15 years full time education