GN - SONG - MT - Salesforce Marketing Cloud - Specialist

The Strategy & Consulting Global Network Song Practice | Salesforce Marketing

Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change.

Practice:Strategy & Consulting Global Network Song

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Areas of Work:Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot)

| Level:Consultant

| Location:Gurugram / Mumbai / Bengaluru / Hyderabad / Chennai / Pune |

Years of Exp: 5+ years

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?

Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice.

The Practice- A Brief Sketch

The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following

Developing Account based marketing programs (ABM)

Designing interventions to drive customer acquisition / customer engagement.

Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Salesforce Marketing Cloud

Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team.

Monitoring trends, analyzing data, to optimize marketing campaigns.

Identifying marketing process improvement opportunities

Developing business case for campaign strategies, technology solutions

Developing / supporting development of MarTech/AdTech platform technology.

Bring your best skills forward to excel at the role:

Hands-on experience of SFMC/Pardot

Good Consulting experience is preferred.

Experience in working with middle to senior management levels within existing organization / client organizations.

Excellent oral and written communication skills

Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results.

Highly organized, proven ability to develop efficient processes that elevate team performance and drive results.

Proven success in navigating global matrixed environments and / or experience in client facing roles.

Ability to work effectively in a remote, virtual, global environment.

Ability to work in a fast paced and unstructured environment.

Read about us.

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 Qualifications 

Professional & Technical Skills:

Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty

Good consulting and techno-functional experience is preferred.

Experience in working with middle to senior management levels within existing organization / client organizations.

Excellent oral and written communication skills

Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results.

Highly organized, proven ability to develop efficient processes that elevate team performance and drive results.

Proven success in navigating global matrixed environments and / or experience in client facing roles.

Ability to work effectively in a remote, virtual, global environment.

Ability to work in a fast paced and unstructured environment.

Additional Information:

Overall experience of 6+ years in designing / managing marketing campaigns with at least 3+ years of hands-on functional consulting experience in Salesforce Marketing Cloud/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty implementation with deep functional, industry and client facing experience

MBA from a tier 1 or 2 college.

Preferably be certified in SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty

Experience with CRM, marketing software, channel integration, real time decisioning is desirable.

Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel.

Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations.

Ability to use insights for campaign and strategy optimization.

Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore.

Ability to establish and build on working relationships effectively.

Experience in working with middle to senior management levels within existing organization / client organizations.

About Our Company | Accenture

About Accenture Strategy & Consulting:

Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network

Accenture Global Network | Accenture in One Word

At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.