Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Oracle Database Architecture

Good to have skills :Cloud Data Migration
Minimum

5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technology solutions- Conduct regular system audits- Train team members on new technologies Professional & Technical Skills:- Must To Have Skills:Proficiency in Oracle Database Architecture- Strong understanding of database management systems- Experience in troubleshooting database issues- Knowledge of SQL and PL/SQL- Familiarity with database performance tuning Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Database Architecture- This position is based at our Bengaluru office- A 15 years full time education is required

 Qualifications 

15 years full time education