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20839 Accenture Jobs

Application Support Engineer

3-8 years

Bangalore / Bengaluru

1 vacancy

Application Support Engineer

Accenture

posted 3d ago

Job Role Insights

Flexible timing

Job Description




Project Role :
Application Support Engineer




Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Site Reliability Engineering



Good to have skills :
NA
Minimum

3 year(s) of experience is required



Educational Qualification :
15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
  • Monitor and maintain the performance and availability of critical business systems.
  • Provide support to end-users and address their queries and concerns.
  • Identify and analyze system issues, perform root cause analysis, and implement appropriate solutions.
  • Participate in the development and implementation of system enhancements and upgrades.
  • Proactively identify opportunities for process improvement and automation.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Site Reliability Engineering.
  • Strong understanding of system reliability concepts and best practices.
  • Experience with incident management and problem-solving methodologies.
  • Knowledge of monitoring and alerting tools to ensure system availability and performance.
  • Familiarity with cloud platforms and technologies such as AWS or Azure.
  • Good To Have Skills:Experience with scripting languages like Python or Bash.
  • Solid grasp of networking concepts and protocols.
  • Understanding of containerization technologies like Docker or Kubernetes.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in Site Reliability Engineering.
  • This position is based at our Bengaluru office.
  • A 15 years full-time education is required.


     Qualifications 

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    4.1
     Rating based on 38 Application Support Engineer reviews

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    Read 38 reviews

    Application Support Engineer salary at Accenture

    reported by 316 employees
    ₹2.1 L/yr - ₹8.7 L/yr
    11% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.7k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Bengaluru Office
    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
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