Supply Chain Operations Associate

Skill required: Fulfill - Order Management


Designation: Supply Chain Operations Associate


Qualifications:Any Graduation


Years of Experience:1 to 3 years

Language - Ability:English - Proficient


What would you do?
Supply Chain Operations Associate (SCOA) is responsible for supporting the process of receiving defective replacement parts in the supply chain network and their transportation to Repair Vendor network. SCOA works on specific system transactions, keeping the process fully operational. He/She supports the Company s processes through professional communication to internal and external stakeholders. SCOA works in accordance with all quality control standards and initiatives on company level and program specific requirements.


What are we looking for?

Fluency in English

Bachelor's degree – preferably in Logistics, Supply Chain or Business Operations

Analytical skills

Attention to detail and accuracy

Excellent organizational skills

Excellent communication and presentation skills

Roles and Responsibilities:

Support different stakeholders in resolving system discrepancies, related to defective part returns

Work on specific requests by regional teams, supporting system issues resolution

Analyse specific cases, flagged as problematic in various systems, performing root cause analysis

Communicate with internal and external stakeholders

Complete and follow up process transactions

Update applicable Program Database(s) accurately

Escalate data or program specific issues to appropriate level of management

Appropriately handle challenging and unique customer situations in accordance with policies

 
Qualifications 
Any Graduation