Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM z/OS

Good to have skills :Mainframe DevOps
Minimum 3 year(s) of experience is required

Educational Qualification :University degree in computer science, engineering or equivalent
Summary:As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with IBM Z/OS Operating Systems and Mainframe DevOps to provide a dynamic service to our clients in Mumbai.
Roles & Responsibilities:

Provide technical support for critical business systems, identifying and resolving issues in a timely manner.

Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.

Maintain and monitor system performance, ensuring high availability and reliability.

Develop and maintain technical documentation, including standard operating procedures and troubleshooting guides.

Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills:

Proficiency in IBM Z/OS Operating Systems.

Experience with Mainframe DevOps.

Strong understanding of system administration and troubleshooting.

Experience with monitoring and performance tuning tools.

Knowledge of scripting languages such as JCL and REXX. Additional Information:

The candidate should have a minimum of 3 years of experience in IBM Z/OS Operating Systems.

The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

This position is based at our Mumbai office.QualificationsUniversity degree in computer science, engineering or equivalent