Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Network Security Implementation

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :BE B Tech M Tech
Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Accurately define client issues and interpret and design effective solutions based on deep product knowledge.

Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems and applications.

Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills:

Must To Have Skills:Experience in Network Security Implementation.

Good To Have Skills:Experience in Cloud Tech Support and Application Support.

Strong understanding of system and application architecture.

Experience in troubleshooting and resolving complex technical issues.

Excellent communication and interpersonal skills. Additional Information:

The candidate should have a minimum of 5 years of experience in Network Security Implementation.

This position is based at our Pune office.QualificationsBE B Tech M Tech