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Application Tech Support Practitioner

2-7 years

Noida

Application Tech Support Practitioner

Accenture

posted 5d ago

Job Role Insights

Flexible timing

Job Description




Project Role :
Application Tech Support Practitioner


Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :.Net Full Stack Development


Good to have skills :
Microsoft ASP.NET, ServiceNow IT Service Management
Minimum

2 year(s) of experience is required


Educational Qualification :
A:Bachelors Degree in Computer Science/IT/Engineering or related field

Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Provide timely technical support to clients.
  • Troubleshoot and resolve system or application issues.
  • Document client issues and resolutions.
  • Collaborate with the development team to enhance system functionality.
  • Stay updated on industry trends and best practices.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in .Net Full Stack Development.
  • Good To Have Skills:Experience with Microsoft ASP.NET, ServiceNow IT Service Management.
  • Strong understanding of web development using .Net technologies.
  • Experience in front-end and back-end development with .Net.
  • Knowledge of database management systems.
  • Familiarity with troubleshooting and debugging techniques.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in .Net Full Stack Development.
  • This position is based at our Noida office.
  • A Bachelors Degree in Computer Science/IT/Engineering or related field is required.


    Qualifications

    A:Bachelors Degree in Computer Science/IT/Engineering or related field

  • Employment Type: Full Time, Permanent

    Read full job description

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    Noida Office
    Building No. 3, Ground & First Floor, Infospace, Plot No. 20 & 21 Seaview Developer, Sector -135 Noida
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