Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Cloud Infrastructure


Good to have skills :AWS Administration
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education
Role:AWS Cloud Operations Senior Engineer.Role Description:Manage the cloud infrastructure environment through cross technology administration (OS, virtual networks, Security, Monitoring and Backup), Development and execution of script and automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all AWS hosted Virtual Machines, PaaS services, network, storage and security.Job Requirements:Minimum 6 years of experience in AWS platform plus Windows OS administration .Key Responsibilities:-Provide L2/L3 support on various AWS Services, IaaS and PaaS-Provide L2/L3 support on Windows servers hosted on AWS infrastructure.-Design, build and configure AWS Services to meet business process and application requirements. -Infrastructure-as-Code for automation of infra and app provisioning and deployment.-Maintaining access control, as well as the integrity of data, throughout the platform of the AWS application-Make necessary improvements in resources and also work on resource tagging to designate plans and costs for governance, reporting, and budgeting-Build and manage Bastion Hosts, C2S access points, and VPC-Efficiently monitor the development and billing of several strategies for cost optimization-Some of the other significant roles of these professionals include:-Managing the complete AWS life cycle, along with security, provisioning, and automation-Administrating and establishing the architecture of multi-tier systems-Fine-tuning and configuring various cloud infrastructures-Performing services such as kernel patching, errata patching, and software upgrades-Creating backups and managing disaster recovery-Effectively monitoring performance degree and its availability-Containerization in a micro services context-Windows OS administration - Server Installation and Configuration, User Account Management, Patch Management, Backup and Recovery, Security Management, Monitoring and Performance Tuning, Network Configuration, Software Installation and Updates-Incident and Change management, Health and performance Monitoring - Check server health, performance and capacity alerts, take preventive and remedial action.-Execution and documentation of infrastructure changes and preparing work instructions.
Technical Experience:-Maintain the backups of resources with the help of different AWS services-Hands on experience on EC2, EBS, NSG, VPC, S3, ASG, ELB, Route53, CloudWatch, CloudFormation. -Hands on experience on PaaS services - S3, API Gateway, Athena, AWS Backup, AWS Config, CloudFront, CloudTrail, Code Build, Direct Connect, EFS, EKS, EKS, Elastic Cache, ECS, Elastic Search, ELB/ALB, Fargate, FSX, Glue, Key Managed Service(KMS), Kinesis Analytics, Kinesis Firehose, Kinesis Streams, Lambda, Redshift, Route 53, SES, Shield, SQS, Storage Gateway, VPC, WAF, AppStream, Cognito, DataSync, SageMaker, Secrets, AWS Transfer etc.-Hands on experience in Bash Scripting, Terraform, Python. -Reduce the production time necessary via AWS CloudFormation skills to deploy the infrastructure for automation-Agile delivery mode (e. g. scrum)-System Administration and monitoring-Performance tuning and storage optimization.-Experience in operating system level troubleshooting, resolving system boot issues, Kernel bugs and server log analysis.-Proven experience as a Windows System Administrator.-Proficiency in Windows Server operating systems and desktop versions. -Strong knowledge of Active Directory, Group Policy, and DNS.-Familiarity with virtualization technologies (e.g., Hyper-V, VMware).-Scripting skills (e.g., PowerShell) for automation and administration.-Understanding of network protocols, security, and firewalls-Experience in regular operating system Patching and vulnerability remediations. -Experience in Windows System hardening and Non-Compliance remediation. -Hands on Experience in Samba, CIFS, LDAP, PAM, SSSD, user authentication using username/password pair, Kerberos, certificates or a combination of methods.-sshd, Openssl, Squid proxy, NGINIX, Antivirus, Syslog, VSFTP, NTP, Bash scripting, -Hands on experience in filesystem configuration with RAID-Learn the metrics and also monitor the overall usage of several AWS resources with the help of Amazon CloudWatch-Knowledge on Ticketing tools preferably Service Now.
Professional Attributes:Good analytical and troubleshooting skills with the ability to think logically through a problem. Must have the initiative, tenacity and commitment to see problems through to resolution, Ability to work in shift patterns and provide out of hours On-Call support. collaborate with other team members to develop automation strategies and deployment processes.Education Qualification:GraduateMandatory Certification:AWS Certified Solution Architect ( Associate ) Optional Certification:Microsoft Certified:Windows Server certifications (e.g., MCSA, MCSE),ITIL, Virtualization, Networking, Azure, Microsoft or any other


Qualifications
15 years full time education