Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner


Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Database Management


Good to have skills :NA
Minimum

12 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Expected to provide solutions to problems that apply across multiple teams.

Ensure smooth functioning of production and development systems.

Implement technology at the operating system-level.

Provide hardware/software support.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Database Management.

Strong understanding of database architecture.

Experience in database performance tuning.

Knowledge of database security best practices.

Hands-on experience with database backup and recovery procedures.

MS-SQL
Additional Information:

The candidate should have a minimum of 12 years of experience in Database Management.

This position is based at our Jaipur office.

A 15 years full time education is required.


Qualifications
15 years full time education