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Application Tech Support Practitioner

5-10 years

Indore

Application Tech Support Practitioner

Accenture

posted 18d ago

Job Role Insights

Flexible timing

Job Description




Project Role :
Application Tech Support Practitioner


Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Data Center Network Technologies Implementation


Good to have skills :
NA
Minimum

5 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure effective communication with clients.
  • Troubleshoot and resolve technical issues efficiently.
  • Document and maintain system configurations.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Data Center Network Technologies Implementation.
  • Strong understanding of network protocols and configurations.
  • Experience in network security and firewall management.
  • Hands-on experience in network troubleshooting and optimization.
  • Knowledge of virtualization technologies.
  • Good To Have Skills:Experience with cloud networking solutions.
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in Data Center Network Technologies Implementation.
  • This position is based at our Indore office.
  • A 15 years full-time education is required.


    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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