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20835 Accenture Jobs

Infra Tech Support Practitioner

12-17 years

Hyderabad / Secunderabad

Infra Tech Support Practitioner

Accenture

posted 2d ago

Job Description






Project Role :
Infra Tech Support Practitioner




Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Network Infrastructures



Good to have skills :
NA
Minimum



12 year(s) of experience is required



Educational Qualification :
15 years full time education


Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within defined operating models and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Expected to provide solutions to problems that apply across multiple teams.
  • Implement hardware/software support for configured services.
  • Perform L1 and L2/ basic and intermediate level troubleshooting.
  • Ensure smooth operation of production and development systems.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Network Infrastructures.
  • Strong understanding of network protocols and configurations.
  • Experience in network security and firewall management.
  • Knowledge of server and network hardware components.
  • Hands-on experience in troubleshooting network issues.
    Additional Information:
  • The candidate should have a minimum of 12 years of experience in Network Infrastructures.
  • This position is based at our Hyderabad office.
  • A 15 years full-time education is required.



    Qualifications


    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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