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Technology Support Engineer

5-10 years

Coimbatore

Technology Support Engineer

Accenture

posted 9d ago

Job Role Insights

Flexible timing

Job Description




Project Role :
Technology Support Engineer


Project Role Description :
Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills :Linux


Good to have skills :
NA
Minimum

5 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability, creating and implementing Requests for Change (RFC), and collaborating with vendors and service management teams for issue analysis and resolution.
Roles & Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Implement effective troubleshooting strategies.
  • Update knowledge base articles.
  • Collaborate with vendors for issue resolution.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Linux.
  • Strong understanding of system administration.
  • Experience with shell scripting.
  • Knowledge of networking concepts.
  • Hands-on experience with troubleshooting system issues.
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in Linux.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.


    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    Tech. Support Engg salary at Accenture

    reported by 4 employees
    ₹2.5 L/yr - ₹6 L/yr
    24% less than the average Tech. Support Engg Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.6k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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