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Technology Support Engineer

3-8 years

Pune

Technology Support Engineer

Accenture

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Project Role :Technology Support Engineer

Project Role Description :Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills :Infor Lawson, Infor M3 Administration, Infor S3 Lawson Administration


Good to have skills :
No Function Specialty
Minimum

3 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:Manage Infor S3 and M3 customer application environments, Troubleshoot and resolve any issues opened by the customer.About The Role :
  • Experience with Infor Lawson s3 applications like, LSF, landmark, mscm, LBI, LSO, etc-Knowledge of Infor Cloudsuite, ION, Infor OS a plus-Linux/AIX admin and troubleshooting experience-Should have experience with configuring auto/schedule jobs and troubleshooting jobs related logs-ADFS setup and configuration experience a plus-Understanding of ldap and user setup and maintenance-Lawson Security Administrator, Lawson MS addins, Infor Spreadsheet designer experience desired-Websphere install-config- maintenance and logs troubleshooting experience requiredITIL based ticketing tool experience, Infor S3 lawson, landmark, mscm, lbi experience, Infor M3 - Streamserve, MEC deployments administration experience, BSI installs and configurations, YE CTP installsITIL v4 Foundations certified, Team Player, Good Communication skills, Ability to multitask and adapt to shifting priorities, 24 X 7 rotational shifts.Total experience:5+ years
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in Infor Lawson & Infor M3 administration.
  • A 15 years full-time education is required.

    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Accenture are saying

    Tech. Support Engg salary at Accenture

    reported by 4 employees
    ₹2.5 L/yr - ₹6 L/yr
    16% less than the average Tech. Support Engg Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.4k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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