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Business Advisory Associate
Accenture
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support
Designation: Business Advisory Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
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Associate Advisor salary at Accenture
reported by
3
employees
₹2.9
L/yr - ₹5.5
L/yr
42%
less
than the average Associate Advisor Salary in India
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What Accenture employees are saying about work life
based on 52.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Accenture Benefits
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