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Accenture

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3.9

based on 53.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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27252 Accenture Jobs

Business Transformation Senior Manager

Accenture Solutions Pvt Ltd

3.9

based on 53.2k Reviews

14-18 years

₹ 19 - 50L/yr (AmbitionBox estimate)

Chennai

1 vacancy

Business Transformation Senior Manager

Accenture

posted 13hr ago

Job Role Insights

Flexible timing

Key skills for the job

Python Artificial Intelligence Project Management Product Management RPA Automation Change Management

+ 11 more

Job Description

Skill required: NA - Business Transformation

Designation: Business Transformation Senior Manager

Qualifications:Any Graduation

Years of Experience:14 to 18 years

What would you do?
This position is responsible to conduct Diagnostics at an Organization and Process level using the assets & tools (Celonis, Automation Identification Tools, PMM etc) & implementing the interventions found and recommended. The position is required to:

Conduct GBS Diagnostic Studies to determine transformational innovative interventions to transform processes & Operations.-This position determines the best way to run the process with Non Automation/Automation interventions using the Accenture Operations Tech Tool Stacks, RPA, AI/Analytics Tool Suite & Mini-Bot catalogue in order to deliver Value and Benefit to the Client's Operations process & organization.

Foundational Automation High Level and Detailed Assessments for External Clients

Partner with the Client to understand current state of the process. Lead Client discussion to develop solutions and become a trusted transformation & innovation advisor for clients

Implement & execute recommendations made off the back of Diagnostic studies for clients to realize the value/benefits estimated

Conduct High Level and Detailed Assessments and Propose Solutions at various stages in the of transforming a process or GBS/SSC organization

Detailed As-is Process Analysis to gauge Process and Technical Feasibility for transformation/Automation Solutions

Bring Process Reengineering, RPA, AI/Analytics & Mini-Bot knowledge together to bring digital transformation solutions for process automations to clients

Ability to break Vast Business Areas into palatable, smaller Process Segments for assessments

Based on high level process analysis sessions effectively select/eliminate processes for further detailed assessment

Bridge between the Business and Technology (Development Build & Test), to be able to transform Business Design Patterns into Technology Implementations

Ability to create User Acceptance Test plans partnering with the Client operations team to ensure that the identified & agreed scope scenarios (user journeys) are tested in entirety for both Automation & re-engineering/transformation interventions

Ability to understand the process performance from a handling time perspective to create benefits cases for the process use case

E2E Solution ownership for a set of processes regardless of which technology combination is under lying, i.e. This position needs to design the solution across non Tech interventions & OCR, AI, RPA (with help/input from area SMEs). This would involve identifying/documenting potential challenges and discussing them with respective expert termsWhat are we looking for? Cross-Functional Team Leadership:Experience in Leading Diverse Teams:Successfully led cross-functional teams comprising of project managers, business analysts, technical architects, and process experts. Demonstrated the ability to foster collaboration and drive the team towards common transformation goals, ensuring alignment across various functions and stakeholders.Change Management and Employee Engagement:Proven Track Record in Change Management:Effectively managed teams through significant organizational changes, implementing structured change management processes. Engaged employees at all levels to ensure buy-in, conducted regular workshops to address concerns, and utilized feedback mechanisms to continuously improve the transformation process, resulting in high employee engagement and successful project outcomes

Six Sigma Project Certification (Green or Black belt and LSS Certified)

RPA Tools Certification (for Design not coding) Roles and Responsibilities: Responsibilities include, but may not be restricted to (the standard suite of assets & methodologies prescribed are to be used):

Drive Client workshops to understand Scope and Process details

Conduct High Level Process and Technical Feasibility Assessment

Propose & define transformation/automation Scope of the process

Design a high level transformation/optimization/Automated Solution schematic

Create a Business View transformation/optimization/Automation Solution Design. This involves the detailing of the As Is procedural steps and the design of the To Be process flow when configured for transformation/optimization/automation for the identified & agreed scope

Assign Solution Complexity for the proposed Scope to be automated for the process

Understand Operational Metrics of the Process inclusive of Volume, Seasonality, Average Handling Time, etc., to gauge Effort and Benefits

Define a quantifiable Benefits Case to feed into the Business Case for the client

Identify and confirm the capacity required to run the to be process/automation in BAU/production through License requirements to meet the process SLAs with factors like incoming volumes, application availability, handling time etc.

Utilize the reusable Asset library & identify reusable components within each client

Create a plan (hybrid-agile) to automate the process.

Post Implementation support for Change Requests CR Impact analysis, Gauge feasibility, effort, timelines, Complexity, Benefits, etc.,

Lead & facilitate Sign off from the Client stakeholders on PDD, SDD, Scope and Plan

Ability to lead & conduct Proof of Concepts wherever required by the ClientQualificationAny Graduation

Employment Type: Full Time, Permanent

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What people at Accenture are saying

3.5

Rating based on 108 Senior Manager reviews

Anonymous · Management Consulting in Gurgaon / Gurugram

Likes

Good culture Good growth opportunities, Decent compensation

Dislikes

Culture, growth opportunities and compensation have declined from great to good in last 2-3 years. The focus is only on share price, no longer a people focused company

Read 108 reviews